FAQ

What is TLC dining?

TLC dining is an online platform that offers a variety of dining options, including take-away, gourmet restaurant meals, and beverages across South Africa. Our platform allows you to easily purchase and redeem food vouchers at participating establishments.

Can I recommend a restaurant?

Of course! Write us an email to tlcpartnersafrica@tlcworldwide.com with all the details of the structure you want to recommend, we will notify you of the outcome of the possible agreement.

How do I claim a food voucher?

To claim a food voucher, simply visit our website, browse the available options, select your desired voucher, and follow the checkout process.

How can I redeem my food voucher?

You can redeem your food voucher by presenting it at the participating restaurant or establishment. The voucher can be in the form of a printed copy or a digital version on your mobile device.

Can I use my voucher for delivery or take-away orders?

It is dependant on the terms and conditions of the participating restaurant.

Are there any restrictions on the use of food vouchers?

Some vouchers may have specific terms and conditions, such as validity periods, minimum spend requirements, or restrictions on certain menu items. Please refer to the individual voucher details for more information.

Can I transfer my food voucher to someone else?

Yes, food vouchers are transferable. You can gift them to friends or family by sharing the voucher code with them.

What should I do if a restaurant refuses to accept my voucher?

If a restaurant refuses to accept your voucher, please contact our customer support team with the details. We will investigate the issue and resolve it as soon as possible.

Do food vouchers expire?

Yes, food vouchers typically have an expiration date. Please check the individual voucher for its validity period.

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If you have any other questions, feel free to reach out to our customer support team. Enjoy your dining experience with TLC dining!