Welcome to TLC DINING. By purchasing or using our food vouchers, you agree to the following terms and conditions. Please read them carefully.
TLC Dining Rewards partners with various restaurants across South Africa, offering discounts, free meals, and other incentives. Each partner location may have unique terms, such as specific days the offer is valid, minimum purchase requirements, or restrictions on menu items. The offers are typically subject to availability and may exclude holidays. Some deals might also be limited to one per table or visit. Members must present their TLC Dining Rewards code to redeem offers.
For detailed terms, visit each partner's page on the TLC Dining website.
1. General
1.1. TLC DINING is an online platform offering a variety of dining options, including take-away, gourmet restaurant meals, and beverages across South Africa.
1.2. These terms and conditions govern the purchase, redemption, and use of food vouchers on our platform.
2. Claiming of Vouchers
2.1. To claim a food voucher, visit our website, browse the available options, select your desired voucher, and complete the checkout process.
2.2. By completing a claim, you agree to provide accurate and complete information and authorize us to charge your payment method.
3. Redemption of Vouchers
3.1. Food vouchers can be redeemed at participating restaurants and establishments by presenting the voucher in printed form or on a mobile device.
3.3. Each voucher is subject to specific terms and conditions, such as validity periods, minimum spend requirements, and menu item restrictions. Please refer to the individual voucher details.
4. Transferability and Expiration
4.1. Food vouchers are transferable and can be gifted to others by sharing the voucher code.
4.2. Vouchers have an expiration date, which is specified on the voucher. Expired vouchers cannot be redeemed.
5. Loss and Refunds
5.1. If you lose your food voucher, contact our customer support team with your purchase details for assistance in recovering your voucher.
6. Acceptance Issues
6.1. If a restaurant refuses to accept your voucher, contact our customer support team with the details. We will investigate and resolve the issue promptly.
7. Fees
7.1. There are no additional fees for purchasing or using food vouchers. The value paid is the value received on the voucher.
8. Customer Support
8.1. For questions or assistance, reach out to our customer support team via email at dining@tlcrewards.com.
9. Changes to Terms and Conditions
9.1. TLC DINING reserves the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website. Continued use of food vouchers constitutes acceptance of the updated terms and conditions.